Your Full Service Billing and Management Partner

Physician Support Services, Inc (PSS)  is an industry leading medical billing, coding, practice management, and managed care consulting firm headquartered in Southwest Florida.  We are more than a billing company.  Our services are designed to enhance practice performance, increase net collections, and reduce costly in-office expertise and workload by helping you effectively manage the business aspects of your practice.  And, we deliver all of this at the same rate or less than a basic medical billing company.

PSS was born of the desire to create a quality, service oriented Billing and Practice Management company that provides medical practices with back office expertise at a reasonable rate.  Since 2003, Physician Support Services has maintained a commitment to quality and personal service to each of its clients.  Our management team has over 20 years experience in medical billing and practice management. Each employee goes through a rigorous training program prior to working on an account to ensure that our industry leading standards are applied to your account.  We pride ourselves on our excellent collection rates and unparalleled customer service.  

How PSS Can Help Your Practice

How can you improve my revenue?

Our system offers real time eligibility verification and provides up to date patient demographics.  We also offer a claim denial management system designed to edit claims for payer adjudication rules in order to maximize your payments and reduce costly denials...all this happens prior to submission.

What billing software do you use?

We offer a web based practice management software product that can be accessed from anywhere via the internet.  It was designed to interface with most EHR software, so you don't have to switch.  That kind of flexibility helps set PSS apart from our competition.

How quickly are my claims processed?

All claims are submitted electronically on a daily basis.  Each claim is reviewed and edited to maximize physician payments prior to claim submission.

How do you handle deliquent accounts?

We verify that all information is accurate and provide your patients with an understanding of the processing of their claims by the insurance company.  If the patient still has concerns, we will contact your office to discuss how you want to handle a patient's account.  We will never write off a balance without your approval.

Do you provide customer service to my patients and how is your staff trained?

We pride ourselves on providing excellent and attentive customer service to all patients.  We understand that they are your patients and we are representing your practice - something that we take very seriously.  Each employee receives continued education in all functions of billing and customer service to ensure that you and your patients are provided with experienced, knowledgeable, professional service.